Registration and morning refreshments
Chair's opening remarks
Session 1: Market trends and packaging testing
Market forces and trends shaping the packaging industry

Lukasz Kowalik, Reach and Relevance Manager, Basic Materials Institute, McKinsey & Company
New ISTA tests, research, and resources
  • Updates will be provided on ISTA's research projects currently underway in the European Union and China as well as high-level results of observational data captured within several e-commerce retailers in North America
  • Summary results from recently completed research in India along with other newly developed test methods that address load stability
  • Learn how ISTA, in partnership with Specright, has transformed the way package testing is performed with PackSight, a new online test planning and reporting platform

Eric Hiser | VP, Standards and Certification, International Safe Transit Association (ISTA)
Session 2: Sustainability and environmentally friendly e-commerce packaging
Networking break
Keynote: The best packaging is the packaging you don't need
  • The growth of sustainable packaging has the impact of deeply questioning packaging choices.
  • Increased global packaging regulations and reporting now require a data strategy for packaging which is complicated by material complexity
  • Customers are increasingly critical of excess packaging
  • Our packaging sustainability strategy at Dell

Oliver Campbell | Director of Procurement & Packaging Engineering, Dell Technologies
What if, your e-commerce packaging could be more climate friendly?
• Climate smart e-commerce packaging
• Comparing the environmental impact of paper mailer bags against existing e-commerce mailing solutions
• How to effectively switch to sustainable paper based alternatives to e-commerce packaging
Louise Wohrne | Sustainability Manager, BillerudKorsnäs
Designing for sustainability - the future of paper-based packaging in e-commerce
  • Understand how to design e-commerce packaging for a mono-material recycling stream
  • Be inspired with cutting edge illustrative examples of paper-based designs
  • Discover how breakthrough H.B. Fuller Sesame® Evolution™ fiber based tear tapes deliver an easy opening experience for bags and corrugated mailers that is plastic-free

Elizabeth Staab | Global Strategic Marketing Manager, H.B. Fuller
Reusable packaging
Speaker to be confirmed
Q&A with speakers from this session
Networking lunch
Session 3: Enhancing the brand experience
Customer enthusiasm and temptation
  • Premiumisation
  • Communications
  • Advertising and cross selling

Armin Spitzbarth | Market Specialist E-Commerce, THIMM Verpackung GmbGH + Co. KG
How to ease business through digitilisation
  • Digital platform allowing brand to win the power back from copackers
  • Supporting with E-Com complexity: Multi material, Multiple European locations
  • Supporting E-Com companies with small volumes

Clémence Viviani | E-Commerce Category Manager, DS Smith
Networking break
Session 4: Packaging supply chain optimisation
Keynote: 'Logistics defines packaging' to 'packaging defines logistics'
  • Today the type of network used defines the packaging requirements
  • What if packaging requirements define the logistics flow?
  • And how to convince customers and recipients?

Branko Schuurman | VP International & Strategy, DHL Parcel Benelux
Panel discussion: Pandemic - challenges and the impact on the supply chain
  • How COVID-19 has impacted the supply chain? Which parts of the supply were more critical?
  • Were you forced to source materials domestically?
  • What short-term solutions have you implemented? Are these short-term solutions be part of the future?
  • What is the next evolution in the last mile?
  • New global supply chain model
Panelists include:
  • Louise Wohrne, Director Sustainability, BillerudKorsnäs AB, Sweden
  • Branko Schuurman, VP International & Strategy, DHL Parcel Benelux, The Netherlands 
  • Clémence Viviani, E-Commerce Category Manager, DS Smith, Belgium
  • Oliver Campbell, Director of Procurement & Packaging Engineering, Dell Technologies, USA 
  • Karl Axnäs, Senior Innovation & Business Development Manager, Packaging Solutions, Stora Enso, Sweden
More panelists to be announced
Chair's closing remarks
Networking drinks reception
Registration and morning refreshments
Chair's opening remarks
Session 5: Innovative e-commerce packaging solutions
Programme - frustration-free packaging
The power of innovative e-commerce solutions in contributing to a better world
  • The power of innovation
  • Putting customers & the climate first
  • A game changer innovation: Looking back into the past, learning for the future
Joint presentation with Pieter Klep, eCommerce Manager, Benelux & United Kingdom, Mondi Group
Daniela Dorner | E-Commerce Director, Mondi
Networking break
Panel: E-Commerce retailer requirements
  • Designing for e-commerce packaging and distribution, collection and waste management challenges
  • Latest e-commerce innovations
  • Future of e-commerce – what technologies will have the biggest impact on package design and developments? Drone delivery, robotics, store of future models
  • Scott Nelson, Programme Manager, European Outdoor Group (EOG), UK
  • David van der Lei, Global E-commerce Lead / International Trade Marketing Director, Perfetti Van Melle Group, The Netherlands
  • Annica Eldh, Innovation and R&D, H&M Group, Sweden
  • Per Stoltz, Sustainability Leader, Ingka Group, Sweden
Smurfit Kappa's three-litre bag-in-box packaging design

Anro Borkenbosch, Market Development Director, Smurfit Kappa
Networking lunch
What is sustainability in e-commerce packaging?
What is sustainability in e-commerce packaging? – Right packaging for each product – More capabilities in e-commerce – Delivering circularity to e-commerce beyond recycling – Results from consumer study
Karl Axnäs | Senior Innovation & Business Development Manager, Stora Enso AB
Presentation to be confirmed
Speaker from Aptar to be announced
Case study
Speaker to be confirmed
Chair's closing remarks
End of conference